Shipping policy

All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

For international shipments, the products will be imported on behalf of the buyer. The buyer authorizes Lovin' The Beauty to import the goods on his/her behalf. Furthermore, the buyer agrees Lovin' The Beauty may delegate the obligation to import the goods on his/her behalf to a subcontractor (e.g. customs broker). The buyer will pay the taxes & duties in addition with the purchase price of the products.

Order Processing Time

All our orders are processed and shipped out within 3 business days.

After the order is shipped out and received by the carrier, we will update you with a Track-and-Trace code with which you can follow your package and see the remaining shipping time.

Please allow 24 to 48 hours after processing time for the tracking information to update.

Shipping Address Changes

If you would like to change the shipping address for your order, please contact us by email and include your new shipping address. Once the order is shipped, we can not alter the shipping address anymore.

Shipping Methods, Costs, and Delivery Times

Shipping costs are calculated during checkout based on weight, dimensions and
destination of the items in the order.

We provide multiple shipping options:

 

The shipping methods and delivery times per region are represented by the following table:

Country or Region	Standard	Express (Business days)
USA	10-12 Business days	7-10 Business days
Canada	10-12 Business days	7-10 Business days
Europe	12-14 Business days	10-12 Business days
Australia	12-14 Business days	10-12 Business days

Be aware that these delivery times can become longer in case your order is placed during busier periods such as near holidays and major current events.

Shipping Restrictions

Sadly, we are unable to ship your order to a PO BOX or to a MILITARY ADDRESS.

Packages Damaged, Lost, or Missing While in Transit

If you have a suspicion of your parcel being lost or missing while in Transit, please contact us by email. We can contact the shipping company to investigate the issue.

We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

Returns and Refunds

6.1 Return Due To Change of Mind

Lovin' The Beauty will happily accept returns due to change of mind as long as the request is received by us within 3 days of you receiving the item.

The item must be returned to us in the original packaging, unopened, and unused.

The return shipping costs will be paid by the customer. Once we receive the package, the refund will be processed and you will receive the full value of the product as a refund.

6.2 Warranty Returns

Lovin' The Beauty does not provide a warranty period on specific items.

If you would like to issue a warranty claim, the claim should be submitted within 90 days of you receiving the package, if applicable.

The return shipping will be pre-paid for by the customer, however, we will reimburse you once the warranty claim is successful.

Upon the acquirement of the package containing the products for the warranty claim, we will process your warranty claim within 7 days.

For our full Returns and Refunds policy, we refer you to REFUNDS POLICY.

Customer Service

For questions, support, problems, or warranty claims, please contact us by email at lovinthebeautyshop@gmail.com